Scheduled Flights Policy
Confirmed passengers must check in 30 minutes before scheduled flight take-off or they will be considered “no shows” and boarded after wait-listed and standby passengers depending on availability of seats. Wait-listed and standby passengers will be checked in after the 30 minute cut-off time.
| AMOUNT | PAYMENT | OUTCOME | |
| TICKET PURCHASE | |||
| Booked and paid at least 24 hours in advance | Current Fare | Agent, IDC, Aklak | Confirmed seat (if flight is full, confirmed seat or wait-listed on next available flight) |
| Booked and paid less than 24 hours in advance | Current Fare | Agent, Aklak | Placed on wait list depending on availability of seats, boarded after confirmed passengers on first-come first-serve basis |
| CHANGE POLICY | |||
| 24 hours or more before flight | No Charge | ||
| Less than 24 hours before flight | $25.00 | Agent, IDC, Aklak | Once fee is paid, changes will be made |
| CANCELLATION POLICY | |||
| All cancellations are subject to a fee. | |||
| Cancellations made 24 hours before flight | $50.00 | Deducted from refund | Monetary refund available |
| Cancellations made less than 24 hours before flight | $50.00 | Deducted from credit | Refund – Credit on account to be used toward future fares. Customer responsible for any fee increases at time of re-booking |
| NO SHOW POLICY | |||
| Confirmed customers who do not check in by designated cut-off time (30 minutes before scheduled flight-take-off) will be considered “no shows”. | |||
| If “no show” is able to board the scheduled flight after standby passengers are boarded | No Charge | Boarded after wait list | |
| If “no show” does not arrive for the flight, or is unable to board | $75.00 | Deducted from credit | Refund – Credit on account to be used toward future fares. Customer responsible for any fee increases at time of re-booking |
All credits on account must be used within one year of the purchase date of the original ticket. Any credits not used within the specified time will be forfeited to Aklak with no compensation given.
Monetary refunds will be given, at no charge, for cancellations due to death in family (proof required) or if Aklak Air cancels a flight due to weather, mechanical problems or lack of confirmed seats.
For information on Fees and Policies, please call (867) 777-3777.