Scheduled Flights Policy

Confirmed passengers must check in 30 minutes before scheduled flight take-off or they will be considered "No Shows" and boarded after standy passengers depending on availability of seats. Standby passengers will be checked in after the 30 minute cut-off time.

  AMOUNT PAYMENT OUTCOME
TICKET PURCHASE:
Booked and paid at least 24 hours in advance Current Fare Agent, IDC, Aklak
Confirmed seat (if flight is full, priority standby, or confirmed seat on next available flight)
Booked and paid less than 24 hours in advance Current Fare Agent, Aklak
Placed on standby depending on availability of seats, boarded after confirmed passengers on first come-first serve basis
CHANGE POLICY:
24 hours or more before flight No Charge    
Less than 24 hours before flight $ 25.00 Agent, IDC, Aklak
Once fee is paid, changes will be made
CANCELLATION POLICY:
All cancellations are subject to a fee.
Cancellations made 24 hours before flight $ 50.00 Deducted from refund Monetary refund available
Cancellations made less than 24 hours before flight $ 50.00 Deducted from credit Refund - Credit on account to be used toward future fares. Customer responsible for any fee increases at time of rebooking.
NO SHOW POLICY:
Confirmed customers who do not check in by designated cut-off time (30 minutes before scheduled flight-take-off) will be considered "no shows".
If "no show" is able to board the scheduled flight after standby passengers are boarded. No Charge   Boarded after standby
If "no show" does not arrive for the flight, or is unable to board. $ 75.00 Deducted from credit Refund - Credit on account to be used toward future fares. Customer responsible for any fee increases at time of rebooking.

All credits on account must be used within one year of the purchase date of the original ticket. Any credits not used within the specified time will be forfeited to Aklak with no compensation given.

Monetary refunds will be given, at no charge, for cancellations due to death in family (proof required) or if Aklak Air cancels a flight due to weather, mechanical problems or lack of confirmed seats.

For information on Fees and Policies, please call (867) 777-3777.

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